As TechSoup’s lead and sole UX expert, Tyler Benari guided the organization’s evolution from a small, regionally focused nonprofit to a global network serving every country and more than 1.5 million organizations. He directed, produced, and instigated UX solutions across all facets of the organization’s digital ecosystem—spanning product and feature design, user advocacy, UI and interaction design, and content strategy.

Tyler established TechSoup’s first creative and UX departments, growing them from the ground up to meet the expanding needs of a rapidly scaling organization. His work unified the design and user experience behind a diverse portfolio of services and product lines, including e-commerce platforms, global partner systems, and digital support tools.

Throughout his 15 year tenure, Tyler acted as both strategist and producer, bridging design, business, and technology to drive clarity, consistency, and empathy across an increasingly complex global network. His leadership helped define how millions of nonprofits engage with technology, strengthening TechSoup’s mission to make digital access equitable worldwide.